MTN Worst Company to get anything resolved due to incompentant employees that don't know how to do there jobs properly

Worse experience ever. First of all can't contact accounts or collections department cause MTN don't have a accounts department. Secondly if you try and cancel a contract, well just put it like this it will never happen cause you get incompentant people working at MTN that don't know how to do the jobs that you have get to the point that you want to explode with anger cause its on going. Just never ends. But if your account is in arears and you have a debit order is in place and they don't debit your account correctly they are quickly to charge you additional fees for your account being in arears and suspend your number.

Have never came across a company that makes it so hard for you to try and resovle quieries. This was the last time that I will have my contract on MTN. Unfortunatly I just upgrade via phone (big mistake wont catch me like that again) but once this contract is done I am cancelling and moving over to Vodacom. Atleast you can deal via phone with there accounts department.