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Susan S
1 reviews | Active since Apr 2018
18 Aug 2025, 11:38
MTN WORST COMPANY AND CUSTOMER SERVICE
After 20+ emails, I’m back to square one where I have to confirm with my ID number, cell and email address again just to be assisted in logging into the MTN app. Worst customer service ever! I wouldn’t even rate you one star. Your useless staff Happygirl, Patrick, Edward, Lucian, Lesego, Thabang, Goitsemang Segopolo, Jabulile. Your WhatsApp number only allows airtime and data purchases! Your MTN app link isn’t allowed in SA but you keep on emailing me the same link over and over again. You changed the payment date to 20th of each month instead of contract signed date of 26th! Do you even have a manager/ceo? Anyone with authority to hold you accountable?!
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