MTN Worse than ever

Item: MTN South Africa
Rating: 1
Author: Henk K

<p>I registered for itemised billing. They invoice me for said service but I do NOT get itemised bills.</p> <p>Account A ********** </p>

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

18 Oct 2016, 10:07

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that the itemized service was corrected on 26/07/2016. Kindly advise if you have received the itemized billing/statements/invoices.

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind regards

Ishie

MTN South Africa's reply18 Oct 2016, 10:07

Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that the itemized service was corrected on 26/07/2016. Kindly advise if you have received the itemized billing/statements/invoices.

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind regards

Ishie

Henk K's updateReviewer Update

18 Oct 2016, 14:40

In spite of MTN's response above itemised billing is still not active

Henk K's update18 Oct 2016, 14:40

Reviewer Update

In spite of MTN's response above itemised billing is still not active