SM
Suzette M
1 reviews | Active since Dec 2018
29 Jun 2020, 18:54
#MTN WORSE SERVICE AND MISSING IN ACTION
MTN only got or star or i wouldn't be able to post.. UTTERLY BAD SERVICE!!!!! For 3months they dont send accounts....when you call each of the 40 numbers they give you...you still get nowhere. Superheros my asss!!! When you apply for covid relief...they reply and say to take docs to nearest store....oh wow....got there and the reply was "we dont do Covid relief" REALLY MTN???? OBVIOUSLY as with the other reviews you wont reply. And of...the convenient excuse "because of lockdown..." But what if I say "because of lockdown I cant pay....." hey mtn?????
Please DO NOT TAKE UP CONTRACTS WITH MTN...SHARE FAR AND WIDE!!!!!!!
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Replies (1)SM
Suzette M's updateReviewer Update
30 Jun 2020, 21:09I have done that...and again tonight
"Take docs to nearest mtn store"
I've don that the wnd AS WELL. Mtn Store Richard's Bay reply "we dont do covid relief at all or migrations"
Driving in from a farm 30mins out for that!!
And we desperately need to cut costs also on our acc...as Mtn would say...
"Due to lockdown/covid 19"
We can barely pay rent!
I guarantee IF I drive in the wnd AGAIN....I'd get the same response...
So...kindly send suggestions for both numbers so we can resolve over email (not months apart) .I would say a contact number....but all 40 we received over the last 3months didnt help.
*NO ONE requested invoicing to change from email to whatever else.
"Take docs to nearest mtn store"
I've don that the wnd AS WELL. Mtn Store Richard's Bay reply "we dont do covid relief at all or migrations"
Driving in from a farm 30mins out for that!!
And we desperately need to cut costs also on our acc...as Mtn would say...
"Due to lockdown/covid 19"
We can barely pay rent!
I guarantee IF I drive in the wnd AGAIN....I'd get the same response...
So...kindly send suggestions for both numbers so we can resolve over email (not months apart) .I would say a contact number....but all 40 we received over the last 3months didnt help.
*NO ONE requested invoicing to change from email to whatever else.
SM
Suzette M's update30 Jun 2020, 21:09
Reviewer Update
I have done that...and again tonight
"Take docs to nearest mtn store"
I've don that the wnd AS WELL. Mtn Store Richard's Bay reply "we dont do covid relief at all or migrations"
Driving in from a farm 30mins out for that!!
And we desperately need to cut costs also on our acc...as Mtn would say...
"Due to lockdown/covid 19"
We can barely pay rent!
I guarantee IF I drive in the wnd AGAIN....I'd get the same response...
So...kindly send suggestions for both numbers so we can resolve over email (not months apart) .I would say a contact number....but all 40 we received over the last 3months didnt help.
*NO ONE requested invoicing to change from email to whatever else.
"Take docs to nearest mtn store"
I've don that the wnd AS WELL. Mtn Store Richard's Bay reply "we dont do covid relief at all or migrations"
Driving in from a farm 30mins out for that!!
And we desperately need to cut costs also on our acc...as Mtn would say...
"Due to lockdown/covid 19"
We can barely pay rent!
I guarantee IF I drive in the wnd AGAIN....I'd get the same response...
So...kindly send suggestions for both numbers so we can resolve over email (not months apart) .I would say a contact number....but all 40 we received over the last 3months didnt help.
*NO ONE requested invoicing to change from email to whatever else.