1 reviews | Active since Aug 2019
MTN worse network in South Africa
MTN: worst network in South Africa It is impossible to talk to MTN about their bad service. If somebody does answer a phone by accident they are rude and arrogant. I have explained numerous times yesterday that I have no MTN network. The consultants I did speak to, were arrogant and sent me from pillar to post. I can hear that not even they know how to handle any queries regarding MTN network. They ramble off a list of things to do to solve the problems. If you dare to ask them to repeat something they get even more irritated. After a while they just said they can't help me. I was given an option of about 5 different numbers to phone for help, None of them work. They kept telling me to switch my phone to Flight Mode. Does MTN really feel so little about their customers that they refuse to help or is it a case of them not being able to handle any queries? It is clear that people working at Customer Care centers of MTN DO NOT HAVE A CLUE HOW TO SOLVE MTN PROBLEMS. If you have Network problems, say it. Don't tell your customers that their phones are faulty. I am disgusted with MTN.
