1 reviews | Active since Apr 2017
MTN Worse experience ever!!!
<p>I pay more than a thousend rand per month for my personal MTN contract . I have never missed a Payment on the account but still they will suspend my line telling me I missed payment . When I dailed the 808 customercare line the lady told me that I am lying and that I didnt pay my account . Ive been without a phone for more than 2 days now . When I went into the MTN store in menlyn they also couldnt sort it out . I bruaght my bank statements in to prove to them I paid. After 3 hours of being phoneless I needed to follow up again. This time they told me I need to wait 24hours for my account to be reactivated . So I need to be without a phone for another 24 hours . </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly be advised that your number have been reconnected as per payment received please try using your phone to make an outgoing call it should go through successfully
warm regards
mike
Complaints Management Team
Reference Number: ***3
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly be advised that your number have been reconnected as per payment received please try using your phone to make an outgoing call it should go through successfully
warm regards
mike
Complaints Management Team
Reference Number: ***3
