MTN Woodburne branch, PMB

The complaint regards The MTN store at Woodburne center in Pietermaritzburg. The staff at this store are useless. They always have excuses of why they cannot process a deal in the latest mtn catalogue. Excuses include, manger not available to override system, manger will be available tomorrow, profile hasn’t been moved over to new system etc. Generally staff at this store cannot assist with anything on all the occasions that I have visited them. The staff seem to lack training and seem downright lost and continuously refer customers to midlands mall branch. On my last visit I went there to purchase a month to month data deal, I was shocked beyond belief when I was referred to midlands mall as the manager was not available to “link” my profile. The nonsense received from staff members at this store is insanely hilarious and unprofessional.