JS
James S
1 reviews | Active since Jan 2013
18 Feb 2016, 09:15
MTN WONT LET ME CANCEL MY CONTRACT
I have been now trying for 4 months to terminate my contract, I have sent 14 emails to retentions, called 808 atleast 8 time, who then give me a number which does not work, then get told retentions will contact me<br> <br> Please can someone just tell me how much I have to pay to terminate my contract, its not rocket science <br> <br> No wonder nothing works at MTN and they are getting fined left right and centre
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MTN South Africa's replyOfficial
18 Feb 2016, 22:48Hello Jamessolomon,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the early termination fees have been calculated for the number 083****226, reference number: ***. The estimated amount payable is R1355.15 payment can be made at MTN store or ABSA bank before cancelling the contract, use your cellphone number as the reference.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the early termination fees have been calculated for the number 083****226, reference number: ***. The estimated amount payable is R1355.15 payment can be made at MTN store or ABSA bank before cancelling the contract, use your cellphone number as the reference.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply18 Feb 2016, 22:48
Official
Hello Jamessolomon,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the early termination fees have been calculated for the number 083****226, reference number: ***. The estimated amount payable is R1355.15 payment can be made at MTN store or ABSA bank before cancelling the contract, use your cellphone number as the reference.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the early termination fees have been calculated for the number 083****226, reference number: ***. The estimated amount payable is R1355.15 payment can be made at MTN store or ABSA bank before cancelling the contract, use your cellphone number as the reference.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***