1 reviews | Active since Sept 2016
MTN WONT GIVE ME MY ITC NUMBER
<p>Good day, i bought a samsung tablet from edgars and was registered in MTN network we never used the number as we are vodacom subscribers, i have never used the number and dont even have the sim card but i do have the sim ref number and imei number but was told its not good enough , so what do i tell my insurance and this will prevent me from claiming - i am furious beyond words ...</p>
Good day Tracy Holland,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that our system require the cellphone number that was used on the handset in order to process the blacklisting. You will need to blacklist your handset with Vodacom as there were your service provider.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Good day Tracy Holland,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that our system require the cellphone number that was used on the handset in order to process the blacklisting. You will need to blacklist your handset with Vodacom as there were your service provider.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***