1 reviews | Active since Dec 2016

06 Oct 2017, 16:17

Mtn wont cancel my contract

I have called mtn two times and each time i held on for 30min and no one answered. I came to the conclusion that mtn does not want to cancel my contract. MTN I WANT TO CANCEL MY CONTRACT DO IT ASAP!!!!! Zuandrea Hendricks ********** ********** 030

0
Replies (1)
MTN South Africa
MTN South Africa's reply10 Oct 2017, 21:32
Official

Dear Valued Customer,

We acknowledge the receipt your complaint and apologise for the inconvenience caused.

Kindly reply with your ID number or your account in order to investigate and resolve your problem accordingly.

We would like to assure you that we are actively working to improve our service levels.

regards

Mike Ramaboka
Complaints Management Team