1 reviews | Active since Aug 2016
MTN wont cancel my contract
<p>My contract came to an end during March of this year and I notified MTN about a month before that i was cancelling the contract with them. The next month i got a bill from MTN and tried and tried to contact them through email and telephonically and they agreed that the contract was cancelled and i would be re-imbursed, yet month after month i still got bills from MTN! phonecall after phonecall the matter has not been resolved, 5 months later!</p>
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We apologize for the delayed response and for any inconvenience incurred.
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Siphumezo
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Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********