AA
Amy A
1 reviews | Active since Sept 2015
23 Sept 2015, 10:22
MTN won't migrate my number!!!
My MTN contract expired on the 19/09/2015. In August already, I phone to confirm the migration procedure and was reassured that I just needed to phone on the 19/09/2015, my number would be migrated and my list debit order would go off on the 7/10/2015. I have phoned everyday since the 19/09, I have even gone into MTN with absolutely no luck! <br> <br> MTN have gone as far as to try and bribe me into another 24 month contract with \3 months free". I have asked nicely"
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MTN South Africa's replyOfficial
23 Sept 2015, 16:09Hello amyantoniades,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We have tried to call you, voicemail.
We have migrated the cell number to pre-paid, please allow +-2-24 hours. SMS will be sent to you then you can load data and airtime.
The contract expired 19-9-2015. The last debit order will be for the September invoice.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We have tried to call you, voicemail.
We have migrated the cell number to pre-paid, please allow +-2-24 hours. SMS will be sent to you then you can load data and airtime.
The contract expired 19-9-2015. The last debit order will be for the September invoice.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply23 Sept 2015, 16:09
Official
Hello amyantoniades,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We have tried to call you, voicemail.
We have migrated the cell number to pre-paid, please allow +-2-24 hours. SMS will be sent to you then you can load data and airtime.
The contract expired 19-9-2015. The last debit order will be for the September invoice.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We have tried to call you, voicemail.
We have migrated the cell number to pre-paid, please allow +-2-24 hours. SMS will be sent to you then you can load data and airtime.
The contract expired 19-9-2015. The last debit order will be for the September invoice.
Kind Regards,
Alice van der Merwe
***