GG
Graham G
1 reviews | Active since Mar 2016
23 Mar 2016, 09:50
MTN won't cancell my contract
My contract expired on the 13th March 2016. After numerous emails to mtn they sent me a a form to fill in \ADDENDUM TO SUBSCRIBER AGREEMENT\" I duly completed this document and sent it back to customer services on 14th March 2016. They responded by saying they have sent it on the the retention department. since then I have had no response from MTN even after numerous email to the customer services."
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MTN South Africa's replyOfficial
23 Mar 2016, 22:50Hello grahamgreer,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist with your query and provide you with feedback.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist with your query and provide you with feedback.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply23 Mar 2016, 22:50
Official
Hello grahamgreer,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist with your query and provide you with feedback.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist with your query and provide you with feedback.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,