AT
Atholl T

1 reviews | Active since Jul 2011

27 Nov 2015, 07:08

MTN won't cancel my account

I canceled my account 28 October - MTN still hasn't cancelled it because they say there was ***** on the account and they have to resolve that first before they can cancel it.

0
Replies (1)
MTN South Africa
MTN South Africa's reply27 Nov 2015, 16:35
Official
Hello athollt,

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

kindly note as per ref no:*** the ********** upgrade has been cancelled and your number ***is been migrated to prepaid as per your request.

warm regards
mike
REQ:***