TR
Tyson R
1 reviews | Active since Jul 2015
28 Jul 2015, 14:54
MTN - won't allow migration, about to cancel.
I have been trying to migrate my contract from an Anytime 1000 to a Sky package - but i keep getting sent in circles and nobody can help me with my problem. I have called the call centre more than 20 times and been to the mtn store 3 times. Why is this so difficult to achieve. We have 20 business contracts with MTN and we will NOT renew any of them going forward if this is not resolved ASAP.
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MTN South Africa's replyOfficial
31 Jul 2015, 14:34Hello TYRIES@,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
Makhanani
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
Makhanani
MTN Service Provider
MTN South Africa's reply31 Jul 2015, 14:34
Official
Hello TYRIES@,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
Makhanani
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
Makhanani
MTN Service Provider