MTN won't allow me to settle my account. REALLY!?!

<p>I have been battling for THREE months, to get SOMEONE/ANYONE to assist me with changing my banking details - so that I can pay my account. Where in your life have you ever heard of someone wanting to settle their account and the company involved is just not bothered in assisting. I have sent countless mails to every possible email address I can find with NO RESPONSE AT ALL. I sent a private in-box on this page ... which too has been an ongoing back and forth since 5 September - still no resolution. I have phoned CUSTOMER CARE who was going to get back to me ...... what more am I actually to do. I have HAD ENOUGH. Next my services will be cut .... DISGUSTING AND TOTALLY UNACCEPTABLE!!!</p>