RM
Richard M
1 reviews | Active since Dec 2015
19 Dec 2015, 06:45
MTN won't acknowledge cancellation requests
7 Dec '15 I sent an email request to have my contract cancelled.<br> I was promptly responded to with an email bearing signature Berlinda Manyaka 'MTN Retentions' who provided a reference number ***7
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Replies (1)
MTN South Africa's replyOfficial
21 Dec 2015, 19:43Hello RichardM1,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply21 Dec 2015, 19:43
Official
Hello RichardM1,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***