1 reviews | Active since Oct 2012
MTN willy nilly subscriptions
I received an SMS telling me I have subscribed weekly for Soccer TV at R2.02/day. I did not subscribe to this and do not see how its fair for MTN to just take my airtime for useless services, without my consent even. How do I stop this?
Dear Livhu,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Please log on here https://mtnplay.co.za/web/mymtnplay.aspx to cancel all active subscriptions.
It is my goal to restore your confidence in our company by solving this problem and preventing it from happening again.
Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future.
Sincerely,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Livhu,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Please log on here https://mtnplay.co.za/web/mymtnplay.aspx to cancel all active subscriptions.
It is my goal to restore your confidence in our company by solving this problem and preventing it from happening again.
Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future.
Sincerely,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Livhu,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Please log on here https://mtnplay.co.za/web/mymtnplay.aspx to cancel all active subscriptions.
It is my goal to restore your confidence in our company by solving this problem and preventing it from happening again.
Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future.
Sincerely,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Livhu,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Please log on here https://mtnplay.co.za/web/mymtnplay.aspx to cancel all active subscriptions.
It is my goal to restore your confidence in our company by solving this problem and preventing it from happening again.
Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future.
Sincerely,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Livhu,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Please log on here https://mtnplay.co.za/web/mymtnplay.aspx to cancel all active subscriptions.
It is my goal to restore your confidence in our company by solving this problem and preventing it from happening again.
Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future.
Sincerely,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Livhu,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Please log on here https://mtnplay.co.za/web/mymtnplay.aspx to cancel all active subscriptions.
It is my goal to restore your confidence in our company by solving this problem and preventing it from happening again.
Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future.
Sincerely,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,