MTN will take your money for ZERO services delivered for months and then tell you they don't why this is happening.

I had originally wanted to start a MTN data contract, after applying online I received an email saying that I need to wait for 3 days for the application to be processed. The next day I called to check if my application was processed or not and I was told it still hadn't been processed. I then asked that the application not be processed as I want to wait till January before taking up a new contract. I was told that this will be no problem at all.

The following month I was debited by MTN having received nothing from them. I called to find out what was happening, I was told it was a mistake as my account was clearly a prepaid account. They guy apologized and said it wouldn't happen again. I was debited again in October and now in November. MTN is debiting my bank account every single month for nothing. I receive no airtime, data or voice minutes from them and after talking to more than 6 people and being told it'll be taken care of, my money is still being taken. This is the third time my account has been debited. After talking to so many people how can no one know why this is happening? I don't want anything to do with MTN anymore.