MTN will ***** from you. guaranteed.

Item: MTN South Africa
Rating: 1
Author: Jon M

I signed up for 4 contacts last year and MTN billed be incorrectly by charging me 4 times the amount on the first week of January . I have been to the store 10 times. they told me not to reverse the debit order and that they will refund me. 3 months later and they have still not returned my money. Never ever sign a contract with MTN. They will F*ck you over.

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Replies (1)

MTN South Africa's replyOfficial

15 Apr 2019, 12:42

Good day Jon

Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I will escalate your query to the corporate billing management team to investigate and provide feedback and a resolution.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team

MTN South Africa's reply15 Apr 2019, 12:42

Official