1 reviews | Active since Mar 2009
MTN will rob you garunteed
<p>MTN and Vodacom took over our contracts from autopage. Vodacom had absolutely no issues and problems. MTN, well they still have not got it right and their service sucks completely. They really do no know anything about service or client retention. They keep on billing us incorrectly and billing for items that cannot be explained.</p> <p>If you are reading this, please dont ever use MTN as I can asure you after battling for 6 months with this, we will be moving to Vodacom. It seems the only way to recitify this is to jump ship.</p>
Good Day Bevan
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that a credit request for monthly service fee charges has been sent through to our Banking team for approval. Please be advised that it takes up to 7 working days for credit to reflect on your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Good Day Bevan
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that a credit request for monthly service fee charges has been sent through to our Banking team for approval. Please be advised that it takes up to 7 working days for credit to reflect on your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********