1 reviews | Active since Feb 2013
MTN will not return my phone
<p>At the end of July I handed my LG G5 in to MTN for repairs. To this day, it has still not been returned to me despite the fact that I have paid for the repair in full and have continued uphold my contract payment obligation; despite that I have made numerous requests to the store and these requests have been met with assurances that the phone will be returned in X days each time. </p>
Has been sorted.
Has been sorted.
Good afternoon Disebo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I tried calling you but there was no response on the number provided.
Kindly supply us with the IMEI number of the handset in question and the job card number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
Lungi
REQ:***
Good afternoon Disebo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I tried calling you but there was no response on the number provided.
Kindly supply us with the IMEI number of the handset in question and the job card number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
Lungi
REQ:***
Good afternoon Disebo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I tried calling you but there was no response on the number provided.
Kindly supply us with the IMEI number of the handset in question and the job card number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
Lungi
REQ:***
Good afternoon Disebo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I tried calling you but there was no response on the number provided.
Kindly supply us with the IMEI number of the handset in question and the job card number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
Lungi
REQ:***