IP
Irene P

1 reviews | Active since Mar 2009

01 Jun 2015, 16:01

MTN will not allow me to cancel my contract

I have tried for 6 times now to get a settlement quotation from MTN stating all fees that I have to pay to cancel my contract. Maybe I should speak in a language they will understand. Don't say I did not warn them...<br> <br> I No Longer Have Job. My Bank Account She's closing at the end of this month. You will not get your MONEY. You will phone and hound me for it - eish - I will not answer cause NO PHONE. NO JOB. NO PAY.<br> <br> So while I still have money - cancel dem thing. Send it to my email. With the computer thingy. The settlement quotation. Tank you.

0
Replies (1)
MTN South Africa
MTN South Africa's reply10 Jun 2015, 11:16
Official
Hello Bdsrvice,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please provide us with the details requested on an email we have sent to you.

Best regards
Mantoa
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