1 reviews | Active since Jan 2017
MTN will NEVER see me again.........
<p>I have 2 contracts (inexpensive) at Mtn for my children for about 7 years now and always had a debit order on them I went to upgrade one about 7 months ago........within this week I got a call from a company telling me that I owe the the full amount on my mtn contracts .........I am so disappointed and angry. As this is a fault on mtn side for not reinstating the debit order when I upgraded with no warning by mail or phone handed me over and I'm now listed as a slow payer .......I contacted customer service they said there's nothing they can do for me to go back to the mtn outlet where I opened the account.......when I got there today they said SORRY the accounts been close...........this is ridiculous MTN I will pay you but you will NEVER get my business again. And I demand some answers!</p>
Good day Minnelize.
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have contacted our legal department for further investigation.
You will be contacted shortly.
Regards.
MTN SA.
Best regards,
Good day Minnelize.
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have contacted our legal department for further investigation.
You will be contacted shortly.
Regards.
MTN SA.
Best regards,
