1 reviews | Active since Aug 2014
MTN....will I ever get mylaptop back?
<p>MTN took my laptop for repairs February 2016 (sent courier to collect it from myhouse) never returned it. When called they don't respond even if called by the local branch! </p> <p>Lizzie</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly provide us with your Id number or cell number where we can contact you to be in position to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***2
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly provide us with your Id number or cell number where we can contact you to be in position to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***2
Good day,
Thanks for your response Mike. My ID number is ********** 972080, and my cell phone number is ********** 110.
Regards,
Dr LL Ramokgonami
Good day,
Thanks for your response Mike. My ID number is ********** 972080, and my cell phone number is ********** 110.
Regards,
Dr LL Ramokgonami
I'm still waiting for MTN to contact me as promised
I'm still waiting for MTN to contact me as promised
MTN is not responding anymore, it's now more than 2 months since they last responded requesting for my ID and cell numbers. I responded giving them the requested information. Never heard from them since.....
MTN is not responding anymore, it's now more than 2 months since they last responded requesting for my ID and cell numbers. I responded giving them the requested information. Never heard from them since.....