MTN wifi ****

I am sick and tired of paying for MTN wifi it's two months now and I can't watch a single movie ... what am I damn paying for its useless I can't use my phone, I can't work from home... I was told it's the best and this problem won't occur.This was a lie!!!!!!!!! this is *******, I called your consultants they promised that someone will come solve my problem till today nothing......after trying to call several times the level of incompancy is on another level.... I will take the matter futher... this is ****en bull**** ....