1 reviews | Active since Apr 2018
MTN Wi-Fi routers contract *******
I got the Mtn 5G Wi-Fi contract. First week it was fine the following week it was not working when I took it back to the shop they told me it must be taken for repairs which might take up to 6 weeks!! I opted for cancellation instead they said because it's past 7 days I'll have to pay R1780.88 !!! I mean I didn't even use their data what am I paying For?
Good day Shumisani,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the serial number for the device so that we may track the repair and fast track it for you.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Shumisani,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the serial number for the device so that we may track the repair and fast track it for you.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,