MTN - why is no one able to help me?

I must admit, what I aked MTN to do is not something that brings them money, but nevertheless, good costumer service is different. I waiting for weeks now, to get a migration of my contract done. First no response, then I get a positive response and some forms I have to sign (quickly done) and since then, only excuses, but noting happens. And soon the next month comes and I have to pay another month's fee and so on. All I want is a migration of my contract from one subscription to another and not loosing my ability to use the phone overseas. So, perhaps with the help of HelloPeter, someone at MTN can wake up and help me.

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