1 reviews | Active since Dec 2018
MTN, what the actual ****!
So on the 12th January 2021, I’ve chosen to upgrade my contract with MTN.
And today on the 14th January 2021 I discovered that my contract wasn’t upgraded with MTN it was through another company.
So when I contacted MTN I was directed to contact this other company who doesn’t even answer their phones on both numbers that have been issued to me.
I called 17 times and they answered on the 17th call, only to inform me that they’ll be in contact with me and that I need to wait for communication, they’ll let me know if I’ve been approved.
When I asked them to call me the lady responded and said they’ll SMS me!
Like What the actual **** MTN!
Like how do we trust that our information is safe with these people!
I’ve been with MTN for several years and I’m ****ing disgusted and disappointed in them at this point!
Poor ****ing service!
And I guess nobody will get back to me after posting this hello Peter either!
Should my debit order bounce all MTN wants is their ****ing money or they cut the line!
But when their loyal ****ing customers contact them for assistance they’re unable to ficking do the job!
I probably won’t get anybody contact me again regarding my complaint about the pathetic service I’m receiving
Should my debit order bounce all MTN wants is their ****ing money or they cut the line!
But when their loyal ****ing customers contact them for assistance they’re unable to ficking do the job!
I probably won’t get anybody contact me again regarding my complaint about the pathetic service I’m receiving