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Ncumisa N
1 reviews | Active since Jul 2012
10 Dec 2015, 16:10
MTN - WHAT A USELESS NETWORK PROVIDER
I have been a loyal pre-paid customer for the past 12 years with MTN i have had it!!! For the past 4 months when i load airtime of +-R30 or buy data it only lasts a day and with that balance i have no connectivity or when i restart my phone all the airtime is gone without me having used it. I have to load airtime per day for the sake of not losing a Gig of data or R100 airtime. When i call the 173 call centre to query this i get and automated voice message saying i have used up my monthly calls to the call centre which i have not as i have not been able to get through to the call centre champions (oh please).
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Replies (1)
MTN South Africa's replyOfficial
16 Dec 2015, 19:07Hello NcumzetG,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The data bundles and airtime are being spent on internet sessions, please minimise your data usage by closing applications that are running on the background and turn off automatic updates. We have requested for the limit to be lifted.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The data bundles and airtime are being spent on internet sessions, please minimise your data usage by closing applications that are running on the background and turn off automatic updates. We have requested for the limit to be lifted.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply16 Dec 2015, 19:07
Official
Hello NcumzetG,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The data bundles and airtime are being spent on internet sessions, please minimise your data usage by closing applications that are running on the background and turn off automatic updates. We have requested for the limit to be lifted.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The data bundles and airtime are being spent on internet sessions, please minimise your data usage by closing applications that are running on the background and turn off automatic updates. We have requested for the limit to be lifted.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,