1 reviews | Active since Sept 2020
MTN - What a **** show and still going
What a shameless act of customer service. Sad excuse for **** poor performance from their " Service champions - lmfao" to the top.
Almost a year now, after taking a R299 data deal, they are charging me R720pm. I then have to send them proof of my contract (in lockdown - shops are closed) Charge me CLI on a DATA contract. Cut my line for 2 months and still charging me I have sent them proof of my payments, as they apparently cant find it. Paid R160 at standard bank in order to send the proof. I have enough reference numbers to fill a telephone directory. I have all the emails / corrospondance. We are on the 18th September and now they are asking for my contract again to prove that I have taken this special. I have been with MTN for almost 20 years, I have done my part My list goes on people..... i am done! I will go where ever I possibly can to recommend other companies. Any assistance from anyone at this point will help.
