1 reviews | Active since Aug 2024
MTN WHAT A DISGRACED,,
MTN ,,They are the wors company!! We Made an online purchase on 2024/07/08 for a Router uncapped R260 a month Internet we received the Router 3weeks after paying (DSV bad courier service)R507.00 for the first month and last month of cancelation fee, after receiving the router i waited 24 hrs and nothing happened then i started phoning them the 1st consultant said it would be 36 hours so i waited again still nothing i started phoning everyday for 9 days and still nothing and remember me waiting for them to phone me to let me know and help me setup my router after 7 OR 6 WEEKS i phone d the OMBUDSMAN who contacted MTN and miraculousley mtn came in contacts with me only to tell me i have not paid?!?! Please keep in mind I HAVE NOT RECEIVED A SERVICE FROM THEM !! By the second month( keep in mind me moving my money so the can not ***** from my again) , i return d the router in exceptional condition (it was never used ) return ed it to (Harties MTN keep in mind i was probably not in my best self because of being angry for MTN )(spoke to a Christo Very RUDE Guy ) and phoning mtn again to give them the Number for cancelation( IRMS *** ) and (please note every call is costing me airtime R100 airtime a shot , being on hold 30 to 40min at a time ) then finally being helped Ref 1/ ***9 , and thinking its finally over , Ho boy was i wrong only to receive sms that the payment is going down, MTN YOUR SERVICE IS DISGUSTING!! AND YOU HAVE ****** FROM ME !! AND YOU TRY TO DO SO STILL !! WHAT DO YOU HAVE TO SAY !! IM WAITING !! FOR YOU TO CONFIRM MY CANCELATION
