MTN Westgate not resolving change in contract details for 4 weeks

Hi

Complaint against Westgate branch where information was sent through 15 Feb 2023 and to date it is still not resolved.

We have been to the branch x2 but with no success,

Here is the E mail correspondence in this regard

Subject: FW: Change of ownership Account number BA***

Good day, Shameega Opperman, how are you, can you please help me please.

I am still waiting for feedback, it is now from the 4 March that I am struggle to get this on my name, every time I speak to Tshepiso at your branch at Westgate, she is of sick or on leaf, no feedback, or system is offline, every time there is only excuses, can someone please help me and give me feedback, I want feedback before 16:00 today, I am tired for waiting please.

Thank you Regards Nadia Noack

They are not answering their calls and do not respond to E mails.

MTN Westgate branch service is horrific to say the very least.

This is a swop in the contract.to my daughter's name and we have now been waiting for 4 weeks for the useless manager in Westgate to approve this.

HCC Van Niekerk *** ***