MTN website and app

Of all technology companies in the world, MTN surely has (and always had) the worst website. I try to log in, but when there is no way. I have to use the reCAPTCHA, but it time and again expires because the sit is to slow. It has always been user unfriendly, they change to website continuously, and is remarkably successful in ensuring that the info you are looking for is hidden somewhere where you won't find it. You should for instance be able to find whether you are eligible for an upgrade on the MyMTN app, but it is not there. (Or very well hidden.) Pathetic!