MTN web sales channel for upgrades is USELESS

Item: MTN South Africa
Rating: 2
Author: Joel O

Logged a request op do an upgrade, days goes by no response. Upon calling useless MTN they said that the website upgrade section is out of order. A) Then put a ****** message on there saying so B) Call your freekin customers and explain you *********** fools

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Replies (1)

MTN South Africa's replyOfficial

05 Feb 2016, 21:13

Hello splid,

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

We have requested assistance from the MTN Direct supervisory team, you will be contacted for further assistance.

We sincerely hope that we are able to restore your faith in us.

Kind Regards
Siphumezo
REQ:***

MTN South Africa's reply05 Feb 2016, 21:13

Official