MTN Waterfront is a Sham

I went to MTN Waterfront about two weeks ago to take out a MTN Sky contract for a new employee at my business. For days I tried to call and tried to find out what was happening with my application. In addition to this I sent mulitple emails trying to find out what was happening. Neither of these methods worked for me.

Eventually, after nearly two weeks I managed to get through and my problem was eventually sorted out and we received the phone. However, the phone didn't activate in the way that it was supposed to. My business partner took it to MTN Gardens who sorted it out immediately.

I will never go to MTN Waterfront again. I have been with MTN for ages and I very nearly closed my account due to the poor service. In addition, I was not offered any kind of compensation for the time and effort that I had to take because of MTN's mistakes. Strangely enough MTN is very happy to penalise me and take my money when I make a mistake.