JP
Jacques P

1 reviews | Active since Sept 2015

14 Jun 2017, 11:53

MTN WASP

<p>I got a SMS saying I'm registered for MTNAirG. NEVER have I agreed to register for this! How do I remove it? In fact, how did it get onto my account!? I didn't sign up for it so MTN needs to remove it immediately! We are already paying through our ears for data and cellular services and now we still need to pay for this *******! I am highly upset that I'm not protected against this ********* business practise!</p>

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Replies (1)
JP
Jacques P's update14 Jun 2017, 19:27
Reviewer Update

That's all good and well to play innocent, Alice. To me it seems like you are trying to shift the blame to the consumer. Why does the consumer need to pay for something that we were *********ly forced into through a direct MTN channel (MTN Play).

AirG is proudly promoted on MTN Play and the sms I got is from MTN Play;
"Reminder: You are subscribed to MTN Play airG *R2/Day. For help call + ********** 7985. To unsubscribe click here http://m.airg.ca/out"

The lady at MTN (808) that assisted me said that I registered in April. This is absolute nonsense. She also said that sometimes by simply replying 'STOP', I can be 'registered'.

It seems like some other service providers are acting to prevent/block these WASPS. I couldn't find any way of assisting consumers to block these WASPS on the MTN site. Why?

It's no use going back and forward with this, I just want to be unregistered. Immediately! Due to MTN Play and AirG, more than R600 was '******' from me.

Regards
Jacques