MTN want nothing to do with you after you become a ***** victim.

No call center in operation, FB messenger almost non responsive, email response takes days and last email I sent was 4days ago and no reply. I got de*****ed for R10900 because their inability allowed a ********* to step in and pose as a manager offering to assist. MTN Changed their billing system and I was seeing zero balances on my account. The ********* had knowledge of MTN systems. I even mentioned this person to Sizwe Schoeman (MTN) when he did reply at one stage. He said he cannot comment on what the ********* (he mentioned her by name) and I were arranging. He never raised a suspicion, he never said he did not know that person, he actually lent credibility to what the ********* was saying. After the ********* duping me into paying into an account given and then asked to to pay more, I refused. The person blocked me on FB and Whatsapp. Went to MTN Cavendish and they got me reconnected, but said I should wait for the accounts people to sort things out. 5 Days later I reported it to the police. I did some research and found the ********* was now using my ID to open bank accounts and get loans. All while I am told by MTN to wait! I cannot get a response via email ar phone from MTN Cavendish, MTN customer service email won't respond, MTN FB won't respond. It's like they want nothing to do with me. I have been with them for 25yrs. I will move away from them asap. I really would caution anyone against supporting MTN, they will gladly take your money, but when you need them, they will abandon you. Zero care and zero interest in the customers. R10900 Gone as a very bad time. Thanks MTN! From your loyal customer of 25yrs.....