MTN waiting to Autoapges Backlog for payments before canceling my contract and I need to pay in the meantime

<p>Hi,</p> <p> </p> <p>Please find the payments attached.</p> <p> </p> <p>Please see Jack Phiri’s email stating that the refund will take place from Autopage to my account to pay MTN or it can go straight from Auto page to MTN if this just gets sorted.</p> <p> </p> <p>Please can the payments I made to Autopage be refunded to my account or MTN as I’m under a legal status and all the numbers I have been transferred like ********** 737 said I’m not handed over to them or ********** 500.</p> <p> </p> <p> ********** can assist as I spoke to 4 people same with ********** 000 as they say they can’t help with a legal client but legal can’t help me as they don’t get me on their system and at the end of the day this reflects as bad on my name and I still phoned to make sure the banking details are correct and made a bigger payment every month then what I need to so please help me to assist as this is effecting my credit record. Everyone is just transferring me to someone else every time.</p> <p> Kind regards</p> <p> Franchelle</p> <p>Good morning,</p> <p> </p> <p>I would like to know if there is any update on this query as my contract it out of the 24 months and would like to know what the monthly cost is now and if there will be a balance I need to pay?</p> <p> Kind regards</p> <p> Franchelle</p> <p>Good day</p> <p>We are still awaiting for the payments from Autopage .</p> <p>Your monthly subscription is R324.99</p> <p> </p> <p>Thank you</p> <p> Kind Regards,</p> <p> Cerleaze Jacobs<br />Credit Controller</p> ********** <p>Good day,</p> <p> I would like to know how long this will take as I wanted to cancel this loan when the 24 months was over but this query is taking so long that I will have to pay a month or two extra?</p> <p> Kind regards Franchelle</p> <p>Good day</p> <p>We have done a follow up with Autopage .</p> <p>They have advised us that they are currently experiencing a backlog with regards to payments .</p> <p>However we will advise as soon as it has been allocated .</p> <p> </p> <p>We do apologize for any inconvenience caused .</p> <p> </p> <p>Thank you</p> <p> </p> <p>Kind Regards,</p> <p> Cerleaze Jacobs<br />Credit Controller</p> ********** <p>Good day,</p> <p>No but don’t you think this is unfair as I paid all the months and now I need to keep on paying because they have a back log.</p> <p> I want this contract canceled please.</p> <p>Kind regards</p> <p>Franchelle ********** 075</p> <p> </p> <p> </p> <p> </p>