MTN VS VELOCITY

<p>MTN VS VELOCITY</p> <p>Omw where do I start! I had a 3G connection contract from MTN 2013, all was good until Velocity phoned me one day and promised that I will get a faster connection and all the sweet things that come with sales as you all know. I then agreed to change to Velocity to my surprise I received my package from the courier and all that was inside was a SIM card?????? I then phoned Velocity and ask what would they like me to do with the sim oh you can just put it in your device and use it! But I was told to get a faster connection. Velocity said no it’s just a contract upgrade!!!!!! Then the same month got a huge deduction without any warning +- R1200 from my account MTN trying to take money!!!!! By now I was as confused as Velocity was supposed to take over the contract. It was cancelled and MTN still want money when I phone they told me it was a cell phone! The more I tell them it’s a 3G and there is no cell no the more they insist it was DATA then!!!! In the interim they have black listed me how wonderful now I’m getting calls all time of day and night get threaten with lawyers letters and you name it. After all this it’s actually a pay up of my contract because I did not give them 30 Days NOTICE! Hang on but Velocity has taken over my contract and they are a division of MTN! MTN could you and Velocity sort out this mess because I am not doing a thing anymore! Your service is shocking!</p>