MJ
Merle J
1 reviews | Active since Mar 2009
03 Jul 2015, 09:46
MTN vs. our Government Departments...
I have been trying to get through to MTN for days to cancel my Contract, with a heavy heart I might add, but, as days go by and as your phones just ring and ring like they do when trying to get through to any Government Department , I must say I am now more than happy to cancel my MTN Contract as I am at this very moment being holding on for someone to answer the telephone line for over a half an hour, really, they are that busy?<br> <br> I request that someone contact me in order to have the one contract of mine with MTN cancelled please. <br>
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MTN South Africa's replyOfficial
07 Jul 2015, 15:01Hello tmks,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, the notice for cancellation has been recorded for the 2015-09-15, reference number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, the notice for cancellation has been recorded for the 2015-09-15, reference number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply07 Jul 2015, 15:01
Official
Hello tmks,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, the notice for cancellation has been recorded for the 2015-09-15, reference number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, the notice for cancellation has been recorded for the 2015-09-15, reference number ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***