MTN Vryheid -They deserve a pathetic rating as one is above their grade

Had a new tablet on contract, battery was giving problems. Took it into the shop for repairs 2 days before the 6 month on battery expired. Due to sloppy paperwork the claim was denied due to it being out of warranty. They refuse to provide the paperwork they completed for the repair, nor do they want to supply me with a managers number. I have contacted ********** twice with no reply, not to mention the 4 hours that is promised. The staff off MTN Vryheid is not interested at all in assisting with anything, and they refuse to provide me with a service. My account has never been late, and they don't want to provide a service that we agreed when contracts was signed.

So I want all my contracts cancelled and they can keep their tablet, and a senior representative to contact me. I will rather deal with another service provider than with MTN.