LD
Linda D

1 reviews | Active since May 2017

29 May 2017, 09:48

MTN VOICEMAIL ****

<p>Since 1994 mr Alexander Bismarck Dippenaar has been a VERY loyal subscriber to MTN service provider. NOW he has had enough of their INSISTANCE on VOICEMAIL EACH and EVERY TIME he upgrades. That amounts to 23 years and about 12 upgrades! </p> <p>As his P/A I have to witness his utter frustration when he is confronted with the same problem REPEATEDLY. He did an upgrade at the Menlyn Branch yesterday 28/05/17; assisted by Prince Sibanyoni. Mr Dippenaar insisted like ALL the previous times that voicemail be DE-ACTIVATED IMMEDIATELY! Mr Prince was even told he would personally be held responsible. And like all the previous MTN employees he could not prevent the MTN SYSTEM from adding VOICEMAIL TO OUR COST and MTN's FINANCIAL GAINS because of more calls to be made! </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply05 Jun 2017, 23:05
Official

Thank you for your post.

We apologize for any inconvenience incurred.

The voice service was removed from the account, we do pick up that the voice service is active on the network.

We have sent the request to the back end support team to assist with the removal for voice function.

Kind Regards,

Alice van der Merwe

Best regards,