1 reviews | Active since Mar 2009
MTN voicemail not working
I am having a problem with my number sometimes the call will just go straight to voicemail and when trying to call again the phone will now ring. its been more than 6 months and I don't get the voicemail notification any more.<br> When I dial 100 it says I am on voicemail notification. I can still get the voicemail's and listen to voicemail's but I don't get voicemail notification,<br> <br> I need to manually dial 111 or 100 to go and check if there is any voicemail's when I see the missed calls. This is so inconveniencing and I have tried to contact MTN several times and is either I can't go through where it will take more than 30 minutes to be answered or they will just say there is no problem everything looks okay from their side.<br>
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have logged a quiery with the relevent department. Ref : SMC/***
Please note due to the industrial action we are facing there is a delay on our responses.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
REQ:***
Best regards,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have logged a quiery with the relevent department. Ref : SMC/***
Please note due to the industrial action we are facing there is a delay on our responses.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
REQ:***
Best regards,