1 reviews | Active since Dec 2015
MTN Voicemail not working
Voicemail responds with \Person you are trying to reach is not available"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;662013;886295;3;2;0;0;0;0;2;NULL;NULL;NULL;15/12/16 8:37;15/12/16 7:06;IBM refuse to pay court order garnishing ;*** ;HR/Legal department ;***;IBM refuse to pay court order garnishingAs would have it when a father doesn't pay his maintenance A court will grant a garnishing order. I did everything to the book.I went to court took unpaid leave sat for hours. The garnishing couldn't be served because my ex\forgot \"" to inform the courts his change of address IBM moved from Rivonia to Grayston. We had the papers served finally on the 9th of November. Role around the 25th and nothing was paid. The maintenance court tried to call and she was told HR only start at 10am and no managers were available she tried all day. Eventually I emailed they said they are looking into it internally and then my lawyer contacted them they said all outstanding money would be paid in the December salary run. Role around the 15th and nothings done. I emailed them their response is get your lawyer to call us we aren't talking to you. So you refuse to follow a court order my child needs IBM don't think matter maintenance goes to buying him things food clothes stationary uniforms school fees this isn't important the fact the cpurt order you doesn't matter and I must now pay the lawyer to talk to you taking more money from him. Mery Christmas IBM"""
We are truly sorry for the inconvenience caused and for the breakdown in service.
The voicemail service reflects as being active on the network, however we've requested our back office to investigate the matter thoroughly. The reference number for the request logged is SMC/***.
We will touch base with you as soon as we get feedback on the matter.
Regards
Tim
MTN Complaints Management Team
We are truly sorry for the inconvenience caused and for the breakdown in service.
The voicemail service reflects as being active on the network, however we've requested our back office to investigate the matter thoroughly. The reference number for the request logged is SMC/***.
We will touch base with you as soon as we get feedback on the matter.
Regards
Tim
MTN Complaints Management Team
