MTN Voice & Data calls sent to iPhone - I do not 1

I have tried for the last 2 weeks since 17th March to get my Airtime and Voice data activated. MTN state it was sent at 12:03 a.m. after midnight on 17/03/2016 and was depleted 4 hours later in total.<br> This is unacceptable as I have been with MTN for 12 years and they cannot or will not confirm the IMIE number to which they send the air/data time to. They insist that I have an iPhone and never have owned one at all.<br> Their suggestion is to load new air/data time and see what happens!<br> <br> I cannot make phone calls or send SMS's at all. Contact number is ***.