KM
Koketso M
1 reviews | Active since Nov 2014
07 Mar 2016, 11:27
MTN VIOLATING MY CPA RIGHTS TO CANCEL A CONTRACT
i CALLED MTN SEVERAL TIMES FOR AN EARLY CANCELLATION AND ALL THE AGENTS ARE SAYING THAT THEY'VE SEND A REQUEST THROUGH TO THE CANCELLATION DEPARTMENT THAT WILL BE IN CONTACT WITH ME WITHIN 48 HOURS OF WHICH IT NEVER HAPPENS, I'M SICK AND TIRED OF MTN'S PATHETIC CUSTOMER SERVICE. I DEMAND TO BE CONTACTED IMMEDIATELY.
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Replies (1)
MTN South Africa's replyOfficial
09 Mar 2016, 06:59Hello ABKM948,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Expiry date: 2016-04-07
Samsung S4 Mini R 5198.32 (device Value) /24 months x 1 remaining months =
R 216.59 (device Charge)
R 379.01 (billed invoice)
R 419.01 (un- billed invoice)
Estimated Total= R 1014.61
BANK NAME : ABSA BANK
ACCOUNT NUMBER : ***
BRANCH CODE : 632005
REFERENCE NUMBER : CELL NUMBER OR ACCOUNT NUMBER
Fax to ***.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Expiry date: 2016-04-07
Samsung S4 Mini R 5198.32 (device Value) /24 months x 1 remaining months =
R 216.59 (device Charge)
R 379.01 (billed invoice)
R 419.01 (un- billed invoice)
Estimated Total= R 1014.61
BANK NAME : ABSA BANK
ACCOUNT NUMBER : ***
BRANCH CODE : 632005
REFERENCE NUMBER : CELL NUMBER OR ACCOUNT NUMBER
Fax to ***.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply09 Mar 2016, 06:59
Official
Hello ABKM948,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Expiry date: 2016-04-07
Samsung S4 Mini R 5198.32 (device Value) /24 months x 1 remaining months =
R 216.59 (device Charge)
R 379.01 (billed invoice)
R 419.01 (un- billed invoice)
Estimated Total= R 1014.61
BANK NAME : ABSA BANK
ACCOUNT NUMBER : ***
BRANCH CODE : 632005
REFERENCE NUMBER : CELL NUMBER OR ACCOUNT NUMBER
Fax to ***.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Expiry date: 2016-04-07
Samsung S4 Mini R 5198.32 (device Value) /24 months x 1 remaining months =
R 216.59 (device Charge)
R 379.01 (billed invoice)
R 419.01 (un- billed invoice)
Estimated Total= R 1014.61
BANK NAME : ABSA BANK
ACCOUNT NUMBER : ***
BRANCH CODE : 632005
REFERENCE NUMBER : CELL NUMBER OR ACCOUNT NUMBER
Fax to ***.
Kind Regards,
Alice van der Merwe
***