MTN Vetting Department - Still no feedback

So after posting my complaint here on the 19th of December regarding my application which was declined because I am on a combined visa ( even though I already have 2 existing contracts with the same visa) - I got a (probably) automated response to say someone will be in touch with me soon to find a resolution to the problem. Up till now - no one has been in touch with me from that department to try and resolve this.

Seems to me you have no interest in even trying to sort this issue out and don’t really care what the customer thinks at the end of the day!

As a service provider one would think retaining existing customers by giving them good service would be your top priority BUT that doesn’t look that way!!!

You would rather give your existing customers a run around till they are fed up and leave! The mind boggles at how that can be acceptable!

Annoyed and disappointed can hardly describe how I feel about the customer experience I am having!!!!!