MTN - Very Very Bad Experience

Ported my number from Vodacom on the 15/05/18 and took a new contract . My number port went through but not the RICA on my sim . So for two days now my main number has been offline. I am unable to do my banking and am losing revenue as this is a number i use for work. And no one can help me , i am very disappointing should have stayed with Vodacom. never had any iisues apart from them being more expensive. My advice is pay a little more more and have piece of mind. All the call centre agents where not friendly fortunately i have all the recordings to share with the public..