NR
Nadia R
1 reviews | Active since Mar 2012
28 Apr 2019, 10:01
MTN very unprofessional
MTN does not have stock of the phone I’m trying to upgrade to. Nobody can give any answer as to whether and when it can be ordered. Also, every single person I speak to (and there has been like 5) has a different answer for my query regarding upgrading. Thirdly, writing queries on the website and receiving an email to say someone will respond soon but nobody ever does and nobody cares about their customers at MTN
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MTN South Africa's replyOfficial
29 Apr 2019, 09:48Good day Nadia,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that we tried to contact you and reached voicemail, we will try to call you back a bit later.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that we tried to contact you and reached voicemail, we will try to call you back a bit later.
Warm Regards,Zanele MazibukoComplaints Management Team
MTN South Africa's reply29 Apr 2019, 09:48
Official
Good day Nadia,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that we tried to contact you and reached voicemail, we will try to call you back a bit later.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that we tried to contact you and reached voicemail, we will try to call you back a bit later.
Warm Regards,Zanele MazibukoComplaints Management Team